ProFlowers Review: Is It Legit? Pros, Cons and Delivery Costs

About this review: The Flowers Directory sells florist-delivered flowers. This guide compares published policies and customer-review sources; it is not a report of a test order. ProFlowers ordering links below lead to ProFlowers. Our own shop is labeled separately. See our editorial standards.

ProFlowers pros and cons

What may suit your order	What to check
Local-florist and shipped options	The selected product's fulfillment method, container and receiving needs
Same-day flower choices	Eligibility for the actual address and date; a catalog label is not a delivery confirmation
Flowers and gifts for different occasions	The arrangement size, current price and complete checkout total
A published satisfaction policy	The reporting window and how to contact customer service if something goes wrong

How much does ProFlowers delivery cost?

The ProFlowers delivery policy checked on October 4, 2026 lists standard shipping and delivery charges from $19.99, varying with location, timing and date. This is additional to the selected product price. Review all fees and applicable tax at checkout; it is not a fixed all-in quote or a promise of a separate same-day surcharge.

For a fair price comparison, use the same destination, delivery date, arrangement size and container at each seller. A small bouquet price, promotional price or pickup option can serve a different need from a delivered vase arrangement. See our guide to comparing total flower delivery costs.

Does ProFlowers offer same-day delivery?

Yes. Its same-day collection includes florist-delivered options. The delivery policy allows many orders until 2 p.m. in the recipient's time zone, with earlier limits in some areas, on weekends and during holidays. It does not promise a specific arrival time. Confirm the selected item, destination and date before paying.

Does ProFlowers use local florists or ship flowers in a box?

Both methods appear on the current ProFlowers site. Its same-day page describes local-florist delivery and delivery by carriers including FedEx, UPS and USPS. Do not assume every ProFlowers bouquet ships from a farm or that every arrangement comes ready to display. Read the product's details and consider whether the recipient can unpack, trim and arrange a shipped gift.

Customer reviews, complaints and BBB information

The ProFlowers Trustpilot profile checked on October 4, 2026 showed 3.9 out of 5 from 2,801 reviews. Customer accounts include different experiences. Read recent reviews about receiving the expected design, delivery timing and how a problem was handled. We have not measured how often any particular complaint occurs or separated outcomes by occasion.

The BBB profile linked here is for FTD, LLC, which displayed an A+ business rating when checked. That corporate profile is not a separate ProFlowers product rating or the same measure as customer-review stars. The ProFlowers website identifies FTD, LLC in its footer; compare FTD's options by product and delivery conditions rather than assuming the brands' orders are identical.

What if the flowers differ from the photo or arrive in poor condition?

The ProFlowers customer-service page explains that substitutions may occur and describes contacting the team about a fresh replacement delivery or refund when quality is unsatisfactory. It gives a seven-day satisfaction window for perishable flowers and plants. Contact ProFlowers promptly with your order details and a clear description of the issue; do not assume a photograph guarantees every stem or container.

ProFlowers for sympathy and funeral flowers

ProFlowers has a sympathy collection with bouquets, baskets and standing sprays. Match the design to the destination: a gift for someone's home and an arrangement for a funeral service have different receiving needs. For a service, confirm the funeral home's instructions and delivery window before ordering; funeral arrangements can need extra lead time.

Compare the actual arrangement size and total cost rather than treating all sympathy flowers as one price band. Our funeral flower price guide explains the different arrangement types.

Birthdays, congratulations and holiday gifts

Start with the current ProFlowers birthday collection or choose by the recipient's tastes and occasion. For a birthday, congratulations gift, Mother's Day or another holiday, check the actual offered date and receiving conditions. Schedule early when timing matters, and confirm holiday availability rather than relying on a past year's ordering deadline.

Where to browse ProFlowers arrangements

Use the ProFlowers website to browse and order its current products. ProFlowers manages those orders and policies. The Flowers Directory's own shop below offers a separate florist-delivered option with its own catalog and delivery rules.

Frequently asked questions

Considering The Flowers Directory instead?

Our own shop: We sell arrangements fulfilled through Florist One and hand-delivered by a local florist. The recommendation below is a TFD arrangement. Its displayed arrangement price is separate from $19.99 delivery and applicable tax. Check the recipient's ZIP code and requested date before ordering. Same-day orders need the 1:00 PM recipient-local cutoff, Monday through Saturday, subject to availability. No Sunday delivery.

Browse our arrangements and check delivery or read our Teleflora review and flower delivery comparison.